EXPERT ADVICE & GUIDANCE
Many of our staff, associates and tailors have been with us for more than 20 years. They're passionate about what they do and enjoy developing trusted relationships with you, our customers. We're commited to going the extra mile and want your experience to be nothing short of enjoyable and stress-free. Most importantly, our team's knowledge about fit and craftsmanship will leave you feeling confident and comfortable with each purchase you make.
We understand how precious your time is - that's why we're happy to setup specific appointments around your schedule. You can call or email your associate at anytime to schedule an appointment.
We're always available to help you create one-of-a-kind bespoke suits, sport coats, shirts and more. Choose from exquisite fabrics, buttons, linings, and details from the world’s finest brands. Custom shoes, leather goods, and other items are also available by request.
FRANCO'S GIFT CARD
A Gift Card from Franco's is always a gift that's enjoyed. With a wide range of quality and specialty clothing to choose from, a Franco's Gift Card is sure to please every man on your gift list. Purchase any amount you choose, so he can choose.
IN-HOUSE TAILOR SHOP & ALTERATIONS
Franco's is one of the few retailers in the country to have an in-house tailor shop on site. We offer complimentary expert alterations on merchandise purchased at Franco's. Down to the last detail of the stitching, our goal is to ensure that each and every garment purchased is tailored masterfully to your specific size and style. For clothing that is reduced 40% off or more, or merchandise not purchased from Franco's, nominal alteration fees apply.
RETURN & EXCHANGE POLICY
We hope this goes without saying, but we want every customer to be 100% satisfied. If you're not satisfied with your purchase, you can return your items within 30 days of purchase for a full refund as long as the item is unworn, unwashed, and in the same condition as when it was purchased. We want to make sure you love your new items when you get home as much as as you did in the store. Please note that clearance and sale merchandise are often considered final sales and may be tagged as non-returnable.